Dear People at Stretch and Cover,
Just wanted to let you know that I did receive my slipcover and though it was a bit late (thank you for adjusting the shipping charges) I couldn't be happier with it. I am attaching a photo (sorry it's not too good!) that shows how it looks almost custom made. I was amazed. I think having the cushion cover option makes all the difference, and unlike the company (who shall remain unnamed) that seems to supply only one size fits all slipcovers, Stretch and Cover's realization that not everyone has overstuffed furniture with huge rounded arms has finally provided a super solution for covering my old couch. I am not exaggerating when I say I've been looking for years for a reasonably priced slip cover and am so glad I found you all. I've already given your name to two others who loved the slipcover! Just FYI, it took some doing to find you online and you deserve to be at the top of any slipcover search. Also, your customer service department was great!
Just wanted to let you know that I did receive my slipcover and though it was a bit late (thank you for adjusting the shipping charges) I couldn't be happier with it. I am attaching a photo (sorry it's not too good!) that shows how it looks almost custom made. I was amazed. I think having the cushion cover option makes all the difference, and unlike the company (who shall remain unnamed) that seems to supply only one size fits all slipcovers, Stretch and Cover's realization that not everyone has overstuffed furniture with huge rounded arms has finally provided a super solution for covering my old couch. I am not exaggerating when I say I've been looking for years for a reasonably priced slip cover and am so glad I found you all. I've already given your name to two others who loved the slipcover! Just FYI, it took some doing to find you online and you deserve to be at the top of any slipcover search. Also, your customer service department was great!
Janet Remmey
Order#246914
Vermont
Order#246914
Vermont
Thank you so much!
Your customer service team has been so helpful.
Your customer service team has been so helpful.
Regards,
Emilie W.
Bellevue, WA
Emilie W.
Bellevue, WA
The girl I spoke with thought maybe you could send out the smaller cover once you got the tracking info.
I LOVE the covers and feel free to use my comments as a testimonial!
Had I just contacted your company ahead of time I would never have gotten the larger size for the middle cushion. The other four fit GREAT and my couch looks so good, can't wait for the last cover... No more blankets! I'm so happy with them. And at a fair price.
Excellent!
I LOVE the covers and feel free to use my comments as a testimonial!
Had I just contacted your company ahead of time I would never have gotten the larger size for the middle cushion. The other four fit GREAT and my couch looks so good, can't wait for the last cover... No more blankets! I'm so happy with them. And at a fair price.
Excellent!
Thank you
Traci Currier
Salem, NH
Traci Currier
Salem, NH
I received, today, my dining room chair slipcovers. I just couldn't be more pleased with how they fit and look. I was also very impressed with how nicely they were packaged. I believe that a manufacturer who takes time to package his product carefully also produces an exceptional product. I will certainly look to you again when I need other covers as well as recommend you to family and friends.
Thank you again.
Thank you again.
Margaret Serán
Thank you so much. By the way, we love the covers we bought from you earlier in the year for our lake house. They look wonderful and we’ve received many compliments.
Terri Barbatti Marguiss
I absolutely LOVED the slipcovers that I bought and subsequently had to return to you. They were well-made, the fabric was beautiful and sturdy, but the problem was the size of my chair was too large for your largest slipcover.
There was nothing wrong whatsoever with your products. If my chairs/couches/etc. were of the correct size, I would definitely buy from you again.
There was nothing wrong whatsoever with your products. If my chairs/couches/etc. were of the correct size, I would definitely buy from you again.
Thanks very much -
MaryAnn Maniscalco
MaryAnn Maniscalco
Hi all,
Enjoying my slip cover and pillow covers - my mother did not recognize her own loveseat, fantastic.
Since it's cream, however, I do need to wash it. Can I put it in the washer - should I air dry it or can it go in the dryer? Is it a dry clean situation?
Enjoying my slip cover and pillow covers - my mother did not recognize her own loveseat, fantastic.
Since it's cream, however, I do need to wash it. Can I put it in the washer - should I air dry it or can it go in the dryer? Is it a dry clean situation?
Many thanks,
Mary
Mary
Thanks Patty, I have been off line for a month. Just to let you know I received the covers and they are just beautiful. I keep dragging my daughter into the dinning room to look at them with me. LOL They are fantastic and I will be purchasing a sofa cover off you very soon.
Thanks again,
Louise
Louise
Thank you so very much for the stellar customer support. We are excited to receive. This is our first time ordering your product and will be happy to purchase again and refer to family and friends should these meet our expectations.
Sandra Wagner
Just a note, this is the best slip cover in the world, it really looks like my couch is brand new! I love the material, the dog is able to sleep on it without it looking messy. I love the covers!
Nancy Gold
Dear Stretch and Cover,
Many thanks for fulfilling the above order.
You clearly sell exceptionally well made covers our dining room chairs look brilliant.
Thank you once again
Best wishes,
Many thanks for fulfilling the above order.
You clearly sell exceptionally well made covers our dining room chairs look brilliant.
Thank you once again
Best wishes,
Tim
I write to you to praise your employee Patti. I just spent approximately 30 minutes on the phone with Patti. She was incredibly helpful and impressively knowledgeable about your products. Patti was patient as I ran around my house measuring furniture and courteous as I changed my mind several times. You truly have a gem with Patti. She is the essence of what customer service is all about. As I direct result of my experience with Patti, you will find me shopping at your store again. Many thanks and WELL DONE PATTI!
Sincerely,
Pam Badger
Fairfield, CT
Pam Badger
Fairfield, CT
My overstuffed slipcover arrived yesterday and fits perfect! It looks like a brand new chair with the cover. Your product is terrific! I ordered 3 of this type cover and I have decided to put these three pieces of furniture in the same room.
I am looking forward to getting my ottoman slipcover and seeing how great that works.
Thank you again for all of your help and great customer service!
I am looking forward to getting my ottoman slipcover and seeing how great that works.
Thank you again for all of your help and great customer service!
Sincerely,
Deidre Person
Deidre Person
I love my new white armchair slipcover!
The stretchable fabric is terrific for fitting.
Thanks again for a smooth transaction.
The stretchable fabric is terrific for fitting.
Thanks again for a smooth transaction.
Karen Poll
New Albany, Ohio
New Albany, Ohio
The items that do fit look great! We are very happy with them so far! My mom was at my house when I put them on and she was amazed at how it looks like a new piece of furniture. I think you have found yourself another customer!
Thanks,
Nicole Albus
Nicole Albus
Dear Patty,
The covers arrived this afternoon. They fit perfectly and look terrific.
Thanks,
Helaine Selin
Helaine Selin
Excellent! Great customer service, which is very much appreciated.
Christy Bartholomew
Dear Patty -- This is an overdue note to say THANK YOU for your excellent customer service and personal and professional attention. We received the replacement (correct size) slipcover in time before our planned travel. I can't thank you enough for your prompt response, your patience, and your willingness to go that "extra step" in ensuring that you had a satisfied customer.
As for the product itself -- we are delighted. The innovation in having a slipcover that works on a sofabed; i.e. you don't have to remove the entire slipcover to unfold the bed, is wonderful. The stretchy fabric is great and easy to work with. Your suggestion to change the slipcovers worked out fine -- we have lots of extra fabric on the back cushions, but again, the stretchy fabric makes tucking and folding easy and workable.
Again, thank you so much for the expedited delivery, your caring attitude, and your overall professionalism. It all meant a great deal to us. Thanks as well to the company for a quality product. Please pass this along, if you wish, to whomever might want to know of your excellent customer service and our appreciation of the quality of the merchandise.
A delighted customer,
Gail Wendt
Please let me say how very satisfied I am with everything. Your service, slipcovers are wonderful. I have told many of my friends about your product.
Thanks again for service.
Jo Ann Marsh
I can't even say it enough. I searched and searched for a white stretch slip cover and you guys were the only ones who had it. Plus you had two separate cushion covers which really finished off the look. I have been decorating my living room using an Ethan Allen catalog as inspiration. Using this white slipcover, the couch looks just like the one from Ethan Allen. I keep walking by it and saying "Nice" every time I see it.
Thank you
Kelly
Kelly

