Refunds & Credits

1. We will process your credit in the same form of payment originally used for purchase or with a check.
2. All returns are processed by our Quality Control Dept. within 7 business days of receipt. Please refer to: Returns and Exchanges.
3. Please allow 4 weeks or one to two statements cycle to see your credit.
4. You will be refunded the shipping cost if the return is a result of a manufacturer defect or a shipping error on our part, otherwise we will not refund the shipping and handling charges.

Note: We will not accept returns nor credit a customer if the product is stained, soiled, abused, torn, laundered, dirty, pet hair, cigarette odor, laundry odor, altered or any other damage caused by client.