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The Only Ready-Made that Rivals Custom-Made
1-888-PULL-IT-ON (785-5486)info@stretchandcover.com
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Testimonials from our customers 5
Thank you.for your very good customer support. You've all been very responsive and even funny which is even better.
Debra
Hi Stephanie,
Many thanks for the email. I loved your product - by far, the best "semi-customed" sofa cover I've tried (yours was the 5th in an attempt to find something.)
It was just the color that didn't work - too much of a yellow cast for my other furniture. I had a swatch and really thought it would work, but once it was 86" of the color, it didn't!
I'll definitely keep your company in mind for any future needs.
Veronica Zysk
Autism-Asperger's Digest
Dear service Team,
The fabric looks great. I plan to purchase soon. Just figuring out overall design of room.
Thank You.
Tina.
Thanks Stephanie!
I think it is just that we have an odd ball chair that just would not allow
a good fit but you all look to be the best company out there. Thanks fo rthe e-mail and I am
sure we will do some other projects in the near future. Cheers and best wishes to you and
all those around you for a most happy and healthy rest of summer.
Erdal
Hello good people!
I received my velvet cross-checked love seat cover already!
I'm so glad that I spoke with a customer service person because it fits like a glove. If I had followed the measurements shown on-line, I would have ordered the wrong size. Thanks for your assistance!!
Also, the color works perfectly with my sage colored wicker, etc. The color is really more of a sage then an olive, so I'm very pleased.
Thanks again for all your assistance!
Happy in California,
Sharon Marlowe
Hi Andrea,
The swatches were very helpful, the new slipcover looks great, and I've been very pleased with your customer service.
Thank you!
Laura K. Rosser
Thank you for the info......I too wished the slipcover had worked out....I just had a very stubborn Winged Back Chair which was a recliner Winged Back, and that is why I think I had the problem getting it to fit right. Also the shape of the arms seemed different than the regular Winged Chairs, so that didn't help either.
Had I had a normal T-cushion Winged Back chair, I know it would have looked great!
I will definitely keep you in mind when I have something else to cover.
Thank you again for your time and good business,
Susan Trahan
A 15 year old drab beige couch transformed by the peacoat blue slip cover!
Thank you Patty for all your help.
Starr Goode
I am really impressed with the quality of the slip cover I received.
Thank you so much.
Mrs. Leslie Safford-Schneekluth
Patty,
Thanks for getting back to me so soon. I'm sorry the covers didn't fit, because the quality of your product really is excellent.
Regards,
Susan
The quality and service were exceptional. The item just did not fit the chair. We need one with very narrow arms. The chair is 20 years old and is not a current design.
Thank you,
tw
I received my slipcovers and they were completely worth the wait. They are beautiful!
Deborah MacDougall
Thank you for your prompt delivery and high quality - I love my "new chair"! My only concern is that I did not receive the foam tubes for that perfect fit - I did, however, receive the clip locks. Could you please send the tubes to me?
Thank you for your attention to this matter.
Sincerely,
Jan Riggs
You all have been extremely helpful and I appreciate dealing with a business with such high integrity!
Thank you!
Kiera Prior
Hi Patty,
Yes, I did receive the swatches and they tremendously helped me in making a decision towards a purchase. I have already ordered and received the two dining chair slipcovers and we have been enjoying them since.
The slipcovers look great on a set of counterstools that was handed down to us (and boy is the upholstery underneath the cover ungodly - didn't match our decor at all)! With a little web searching, I found exactly what I needed - color and fit!
I would definitely recommend your items to family and friends.
Sincerely,
Tiffany Evangelista
Thank you very much. I looked back through my sent items and discovered I had emailed my request to a clothing company. I'm sure they wondered why I was asking for a slipcover order to be canceled. I have ordered slipcovers from you in the past and was very pleased so I'm sure I will be ordering some again in the future.
Thanks again,
Kimberly Slattery
Hello,
My slipcover arrived last week and I just had to tell you how much I love it! I have had numerous expandable slipcovers of various types over the years this one absolutely tops them all. It looks fabulous and fits as if it were custom made. Thank you so much!
Warm regards,
Shauneen
Hi, there I have had a set of your dining chair covers for about 3 years now and I will need to replace them soon. In our last home our dining table and chairs were used on a daily basis and with two young children got spilled on quite a bit. They have been washed many times and are starting to look a bit worn out. I purchased the short medium diamond pattern that you have featured on your website and my main complaint is how difficult it has been to find a matching or coordinating table cloth for my dining room table. I would like to suggest that you sell coordinating and/or mix + match table cloths to go along with the dining chair cover material. I plan on purchasing a new set of dining chair covers before the holidays but I am nervous about not being able to find a table cloth that will go with them. Do you have any intention of selling coordinating table cloths in the near future? Do you have the ability to sell matching/coordinating material that I could buy and turn into a table cloth? And lastly, I have a suggestion. I think it would be great if you could add pictures of an actual dining room with your dining chair covers so that customers can get the full affect. Maybe also allow a section for Before and After Photos from your customers.
I look forward to hearing back from you.
I am quite impressed by your prompt and professional reply. I have shipped the package UPS, today's date of 8/21/08, should arrive to you in 5 business days.
Although your product did not fit my specific piece of furniture, I will certainly do business with your company again in the future. I appreciate good customer service, and you have proven yours is outstanding
OKAY TO WAIT....looking forward to receiving...love your products (this is our 3rd order)
Thank you!
Carrie C. Hamilton
Dear Patty and the Service Team,
Thank you so much for your understanding and fast response in this matter. I want to say that despite the fact that I couldn’t find a fit with the slipcovers I wanted, I think your product is of a very high quality.
Sincerely,
Anne King
Yes, I received my swatches. I have already ordered a loverseat cover and received it. It looks great! Thank you
Jan Douglas
The swatches were true to the slipcover and I am satisfied with the cover. Thanks
Lila Marathe
Thanks for the quick response Stephanie! You are wonderful!
Jen
Yes I recieved it, thank you for your promt help with the matter and for following up. I will use stretch and cover again in the future because of this!
Issiwa Tiwade
No problem, I appreciate the response and wish the item would have worked out. Your customer service has been great.
Thank you,
Angela