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The Only Ready-Made that Rivals Custom-Made
1-888-PULL-IT-ON (785-5486)info@stretchandcover.com
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Testimonials from our customers 6
Hi Andrea,
Thanks so much for alerting me to this issue. I would like to wait for the new stock to arrive and receive the Birch slipcovers in the same dye lot.
I really appreciate your attention to detail and customer service.
Sincerely,
Erin Mohr
We absolutely love the slipcover. It has just transformed the room! Thanks so much for the patience of your staff.
Alice hurley
I received my slipcover and I love it. Thank you !!
Wanda
Your company has been exceptional. I appreciate all of your help.
Thanks, again.
Denise
Thank you very much!
You have all been very prompt and courteous.
Thank you.
Vincent
Thank you Andrea for getting the order together for me and notifying me of the colour difference - which I cannot see. You are an excellent saleswoman.
Thank you Marianne for getting the shipment here on Friday before everyone arrives.
I really appreciate you both.
Have a great Holiday,
Pat
Thank you for the info......I too wished the slipcover had worked out....I just had a very stubborn Winged Back Chair which was a recliner Winged Back, and that is why I think I had the problem getting it to fit right. Also the shape of the arms seemed different than the regular Winged Chairs, so that didn't help either.
Had I had a normal T-cushion Winged Back chair, I know it would have looked great!
I will definitely keep you in mind when I have something else to cover.
Thank you again for your time and good business,
Susan Trahan
Hi Patty,
I love the seat covers we did keep (we ordered 2 sets & returned 1 set).
Tks,
Nina Alderete
Thank you for this email. I just realized that you may be waiting on a return email from me to determine whether I would like a refund or an exchange. I would like to be refunded as I've decided to get a new couch rather than try to find a better slip cover (yours was, by far, the best).
Thanks for your reply. I will mail them out tomorrow. Sorry that I don't have the original packaging. I planned on keeping them but my husband found a sofa and two love seats on sale. We couldn't pass up the deal! Thanks for being so understanding. I will definitely recommend you to all!
Thanks again!
Beth Anello
Andrea,
Thank you for your email. We actually loved the slipcover itself, and thought it looked great on our couch, but the colour just didn't match our room as well as we had hoped. We have ordered another slipcover in a different colour from you guys.
Thanks!
Laura
Marianne,
Thank you for your timely shipment. I apologize for my untimely response. My daughter and new grandson have been at my house since August 15th and it's been really hectic with a new baby in the house!! The slipcovers are really very nice. It was the perfect spruce up until I can buy new furniture. I am going to order another set of slipcovers from your company. I am really pleased with your product. The order made mention in each slipcover that there were rollers to help anchor the covers. I did not receive any with either cover. Are these items that I need to order separately? Thank you for your assistance in this matter.
Thank you so much!! It is really nice to do business with a company that believes in customer service. I look forward to doing business with Stretch and Cover again soon.
Sincerely,
Jackie
Marianne
Thanks so much for checking. I'm still interested, so please do not cancel! I'm going to cross my fingers!! (and maybe borrow a neighbor's couch!)
Thanks for your excellent customer service!
Carol
Hi Stephanie,
I received the package and really like the way the product looks. Also, the letter pillows are great.
Thanks for all your help.
Evita
Thank you! I only intended to have one order (obviously). I don’t know what happened and why it went through three times. I’m guessing the bank, or paypal, picked up on that. It’s good to know technology is looking out for me. I love your slipcovers by the way- this is my second order and I’m thinking about a third to redecorate my daughter’s apartment at college!
Thanks.
Perry Threlfall
Thanks again, I'll probably order from you next spring. You have very nice products and have been very nice.
Lynn
Stephanie,
I found the swatches very helpful in making my choice. It will also come in very handy to take with me when I am making other decorating choices for the room. (paint, draperies, throw pillows). I ordered my slipcovers and was informed they were on backorder, but will be shipped around 10/15. So, with the swatch, I can go ahead and purchase other items for the room.
Once the covers comes, I hope putting them on goes as well as the rest of this process!
Thanks,
Dorene
Stephanie,
Thank you so much for the attentiveness of this company. Great customer service is truly appreciated.
Jacqueline Alexander
Thank you for the update. Please keep my order. I am impressed with the professional nature of your company, and your kindness on the phone.
Thank you,
Sarah Seifert
Patty, thank you for this personalized attention.
Carole
We love the cover we bought for the loveseat. As it turned out, we didn't need the cushion covers or the back cushions, so I returned them. Everything is fine.
Claudia Phillipps
Hi,
Thank you for taking care of this issue, I appreciate your help.
Best regards,
JJ Irving
thank you your cover was delivered today and I LOVE it. Many thanks and I will let people over here no of your company.
Many thanks
charlotte Kurilecz
Stephanie:
We received your original swatch mailing today. The Birch 95 color will work quite well.
Thanks in advance for all of your effort on this order.
Thanks,
Naomi
I have received order 238102 (cozy suede t-back chair and ottoman slipcovers) and they work great. (A good suggestion from Andrea!)
I no longer need the accompanying box shape seat cover that was on back order. Please delete the seat cover from production.
Thanks,
Mary Garman